One inbox for every channel
WhatsApp, Instagram, Messenger and your website chat land in one place, with a mobile app for your team.
AI assistant · WhatsApp, Instagram, Messenger
Never leave a customer waiting.
Thinkibot answers every message in seconds, day and night, in the customer's language. It asks the right questions, then hands over to your team with a file ready to go.
Reply in under 5 sIn the customer's languageAI hosted in Switzerland
The film
Thinkibot in 45 seconds
One night, three unanswered messages. Then Thinkibot steps in.
Thinkibot
How it works
It replies. It qualifies. Your team closes.
- 1
It replies at once
In under 5 seconds, at any hour, in the customer's language. Out of hours, it carries on and tells the customer your team will call back.
- 2
It qualifies the request
It asks the questions of your trade and fills in the file. It only answers from information you have approved.
- 3
It hands over
Your team gets a ready file and takes over the conversation. Your team always confirms, never the AI.
Built for your trade
One assistant, your trade.
Every trade has its own questions, words and limits. Thinkibot knows them.
Travel agencies
Destination, dates, travellers, budget: the enquiry arrives qualified.
Trip typeDatesTravellersBudget
Find out more
Clinics and practices
Specialty, first appointment, preferred slot: your front desk only has to confirm.
SpecialtyNew patientSlotCoverage
Find out more
Estate agencies
Property, plans, timing, and the ad that brought in every lead.
PropertyBuy or rentTimingSource
Find out more
Car dealerships
Model, trade-in, financing, test drive: the salesperson takes over a ready customer.
ModelTrade-inFinancingTest drive
Find out more Features
Everything you need, nothing more.
It knows where every customer came from
Every lead is tagged with its channel and the ad campaign that brought it in. At last you see what pays off.
The right person, at the right time
Routing to the right team member, an alert when a customer waits too long, an immediate handover on a sensitive topic.
Several lines, one team
Up to 20 WhatsApp numbers behind one inbox, tracked by branch.
In store and on the phone too
A walk-in or phone customer is logged in seconds, in the same database as everyone else.
Into your CRM
Export in your CRM's format, or a direct connection when its interface allows it.
Trust
An AI that knows what it doesn't know.
Thinkibot is designed to reply fast without ever committing your business on your behalf.
Hosted in Switzerland
Sovereign AI, hosted in Switzerland, outside US jurisdiction.
Your own server
Every business gets its own dedicated installation: its data sits next to nobody else's.
It never makes things up
It only answers from information you have approved. Beyond that, it hands over.
A human has the last word
Bookings, appointments, prices: your team confirms, never the AI.
Questions
What we're asked most often
Which channels does Thinkibot work on?
WhatsApp, Instagram, Messenger and your website chat. Walk-in and phone customers are logged in the same database.
Which languages does it reply in?
In your customers' language, with a fallback language. Before going live, its replies are reviewed by a native speaker.
What if it doesn't know the answer?
It doesn't make one up. It hands over to your team, with the conversation and everything it has already collected.
Can it confirm a booking or an appointment?
No, and that's by design. It qualifies the request; a member of your team confirms.
Where is my data?
Every business has its own server. The AI is hosted in Switzerland, outside US jurisdiction.
What do I need to get started?
Your verified Meta Business accounts, the information the assistant should know (opening hours, offers, usual answers), and a demo to set up the questions of your trade.
My trade isn't on the list?
The trade is a setting: the questions to ask, the tone, when to hand over. Let's talk about yours.
Demo
Let's see what it would tell your customers.
Send us three questions your customers often ask: we'll show you its answers in a demo.